What we Do
Our services include voice and data cabling including fiber infrastructure, IT managed services, virtualization solutions, and VoIP phone systems. We provide turnkey installation for any size business in NE Florida and SE Georgia.
What Are IT Managed Services?
Managed Services is the proactive management of an IT (Information Technology) asset or object, by a third party typically known as a MSP, on behalf of a customer. The operative distinction that setsapart a MSP is the proactive delivery of their service, as compared to reactive IT services, which have been around for decades.
What is VoIP and how does it work with business phone systems?
VoIP is a means of transmitting analog voice signals over a digital network. Small to medium-sized business (SMBs) are increasingly turning to voice over IP (VoIP) solutions as an alternative to traditional public switched telephone networks (PSTN). Instead of your voice being transmitted over analog phone lines, your calls will be routed through networking equipment and travel by way of InternetProtocol. Since phone calls are placed through the internet, phone companies and long-distance charges are bypassed. Commercial users of VoIP technologies can save money and cut costs by installing VoIPhardware instead of using telephones which can accumulate hefty long distance charges.
What is SIP?
Session Initiation Protocol – is a network communications protocol commonly employed for Voice over IP (VoIP) signaling. In VoIP networking, SIP is an alternative approach to signaling using the H.323 protocol standards.
SIP is designed to support the calling features of traditional telephone systems. However, unlike the traditional technology for telephone signaling, SIP is a peer-to-peer protocol. SIP is also a general-purpose protocol for multimedia communications not limited to voice applications.
What is Air Blown Fiber?
Instead of pulling standard cable a series of tube pathways are pulled in lieu of inner-duct and conduit. The tube configurations are available with four, seven and nineteen 6mm tubes in a single bundle. The Air Blown Fiber uses a patented blowing method. The air source is typically nitrogen which can blow a compact fiber bundle through the individual tube at speeds of 100 to 150 feet per minute.The fiber can be removed in the same method allowing flexibility for moves and upgrades.
What is the difference between traditional telephony system and VoIP systems?
Traditional telephony and business phone systems were typically TDM (Time Division Multiplex) based. These systems were proprietary in nature and required that the phone system and telephones be provided by the same manufacturer. If you purchased an Avaya phone system that you couldn’t purchase phones from other manufacturers such as Mitel and vice versa.
Early VoIP systems operated much the same way but were utilizing IP as the transport. As the market began to mature and with SIP standards emerging manufacturers began supporting open standards. This gives the consumer the flexibility to purchase SIP phones from third parties and allows integration to other systems. As an example SIP wired and wireless phones and endpoints manufactured by Polycom and Yealink will work on other systems or services like Avaya and Converged Hosted.